Review · LIEGE
Children’s escape game in the city of Durbuy Marsupilami
The fun begins with a comic-book rescue mission: hunter Bring Mr. Backalive has captured Marsupilami’s family, and your team must find Bibi, Bobo, Bibu, and their mother. I like the way this turns Durbuy into a game board, rather than keeping children inside a dark room. I also like the mix of a treasure hunt, city walk, and familiar cartoon characters.
The main caution is the phone-based format. One puzzle reportedly became impossible because a green face had been removed from a building facade, and some of the phone games may feel too simple for older children. Bring a fully charged smartphone, and keep your eyes open for changes in the town.
Key points before you book

- A 90-minute Marsupilami rescue mission: Follow the story while solving challenges around Durbuy.
- Designed for families: One private group of up to six people plays together.
- A city tour with a purpose: You see Durbuy differently as clues send you through town.
- Your smartphone is essential: The phone and its battery are not supplied.
- Photos finish the adventure: You receive a summary of the game with photos afterward.
- Flexible booking value: The game costs $24.17 per group, not per person, and remains valid for up to three years.
A cartoon rescue mission through Durbuy

This is not a standard guided walk. You are given a story, a set of challenges, and a family to rescue. Bring Mr. Backalive has taken Marsupilami’s relatives, and your group must work out where Bibi, Bobo, Bibu, and their mother are being held.
That simple plot gives children a reason to keep moving. Instead of asking them to admire buildings for an hour and a half, the game asks them to search, notice details, discuss clues, and make decisions. The city becomes part of the play area.
The format combines a treasure hunt with comic-strip storytelling. Some characters help you, while others create obstacles. I would expect the fun to come less from one grand final puzzle and more from the steady rhythm of finding clues, using the phone, and deciding what to try next.
The activity begins and ends at Rue du Comte Théodule d’Ursel 32 in Durbuy. It is a private experience, so only your own group takes part. That matters for families, since you can work at your own pace without being paired with strangers or worrying about holding up a larger party.
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How the 90-minute game works

The supplied details do not give a stop-by-stop route, so you should not expect a fixed list of landmarks or named puzzle rooms. The broad structure is clear, though.
You start at the meeting point and receive access to the game. From there, you follow the Marsupilami story through the town, using your phone to read instructions and solve tasks. The challenges are tied to your surroundings, which makes the walk feel more active than a regular sightseeing stroll.
At each stage, your group has to cooperate. Younger children can search for visual details, while older children and adults can help interpret instructions or operate the phone. For a family of four to six, this creates enough room for different jobs without making the group too large.
The game ends back at the starting point. A summary of your adventure, including photos, is provided at the finish. That gives the experience a small keepsake, especially for children who like seeing themselves as part of the story.
Plan on roughly an hour and a half, but treat that as an approximate duration. The pace will depend on how quickly your group spots clues and solves the puzzles. Families with very young children may need extra time to read instructions or explain the task, while a group of older children may move faster.
Why the Durbuy setting adds value

The strongest part of the concept is the setting. You are not simply seated around a table with printed clues. You are walking through Durbuy while the game directs your attention toward details in the town.
That changes the way a child sees a city. A facade, sign, object, or small visual feature can become part of the mission. The city tour is therefore useful even if your family is not interested in a formal history walk. You get movement, fresh air, and a reason to look closely.
The city information is also built into the game and is described as interesting and well placed. That is a good balance for a family outing. Children get a story to follow, while adults receive some context about the place they are visiting.
Still, the format depends on the condition of the physical clues. A removed feature can cause trouble, and one missing green face reportedly made a puzzle impossible to solve. That is not a minor issue in a self-guided game. If a clue has changed, your group may need help instead of simply thinking harder.
The 24/7 online support is useful for this reason. It gives you a way to ask for help if a clue is unclear, missing, or no longer matches the instructions. I would save the support details before starting rather than hoping to find them later when the family is stuck.
Puzzles, phones, and the right age group

Your smartphone is part of the equipment. The phone itself and its battery are not included, so arrive with a charged device and, ideally, enough power for the whole outing. The activity is offered in English, which makes it practical for English-speaking families visiting Belgium.
The phone-based puzzles can make the game easy to start. You do not need to collect a large kit or carry special equipment around town. Instructions and challenges can be accessed as you move.
The trade-off is that screen-based tasks may feel less impressive to older children. The available feedback points out that the phone games could be more advanced for their age. That suggests the experience may work best for children who enjoy character-driven play and simple problem solving, rather than teenagers looking for demanding escape-room logic.
Adults should be ready to share the phone rather than hand it over and step back. The most enjoyable approach is likely to let children search and suggest answers while an adult manages the device when needed. That keeps the game social instead of turning it into a child staring at a screen while walking.
The family-friendly design is helped by the private format. You can pause briefly, explain a clue, or let a child take the lead without pressure from another group. Service animals are allowed, and most people can participate, according to the activity information.
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Value for a family of up to six

The listed cost is $24.17 per group of up to six people. That is a strong price if you fill most of the places. A family of six pays only a little over four dollars per person, while even a couple receives a private 90-minute activity for the full group price.
The value comes from combining three things in one outing: a city walk, an organized game, and a Marsupilami story. You do not need to pay separately for a guide, a museum ticket, or a second activity during the same time period.
The price is less compelling if your group dislikes using a phone or has no interest in cartoon characters. In that case, you are paying for a format you may not use fully. The experience also depends on functioning clues, so the value is tied to the game being maintained properly.
The three-year validity is a useful safety net. If your plans change, you have a long period in which to use the game. The daily operating hours are listed from midnight to 11:30 p.m., though you should still confirm your preferred start time when booking, since the activity is self-guided and phone-based.
What the city information adds

A good family game does more than scatter puzzles around town. It gives you a reason to notice where you are. Here, the city information is placed within the adventure, so the walk should have more purpose than simply moving from one challenge to the next.
That matters in Durbuy, where a short visit can easily become a quick look around, a meal, and a departure. The game encourages you to slow down and pay attention to the built details around you. Children may not remember every fact, but they may remember the clue connected to it.
I like this approach because it avoids forcing adults to choose between sightseeing and keeping children entertained. You can do both at once. The limitation is that the historical or local information will not be as detailed as a dedicated walking tour. Think of it as light context within a playful route, not a substitute for a specialist guide.
There is also no guide named for the activity. You will not have a local expert walking beside you to explain every answer or adjust the route in person. The online support system covers questions, but it is not the same as having a guide on the street.
Practical planning for your group

The meeting point is Rue du Comte Théodule d’Ursel 32, 6940 Durbuy, Belgium. You return to that same point when the game ends. Since the experience takes place around the city, wear shoes suited to walking and keep the group together while using the phone.
The activity is near public transportation, which helps if you are visiting without a car. The provided details do not specify a particular bus or rail connection, so check your own route to Durbuy before setting out.
You receive confirmation at booking. A mobile ticket is available, which means you should have access to the booking information on your phone. Because your phone is also needed for the game, keep the screen, battery, and mobile access ready before you arrive.
No food or drink is included. The 90-minute length is manageable without a meal break, but plan refreshments separately if you are traveling with young children. Do not assume that the game pauses for snacks.
Free cancellation is available if you cancel at least 24 hours before the local start time. A cancellation within 24 hours is not refunded, and changes in that final period are not accepted. The long validity period may help if you are uncertain about your travel date, but the 24-hour rule still matters once a start time is set.
The problem with changing clues

The most important warning comes from the physical nature of the puzzles. A clue placed on a building or street feature can disappear, be damaged, or change. One reported problem involved a green face that had been removed from a facade, leaving the puzzle impossible to solve as written.
That does not mean the whole activity fails. It does mean you should use the support option quickly if a clue does not make sense. Do not spend twenty minutes blaming the children for missing an answer that may no longer be available.
This is also a reason to keep the phone connected and the booking information handy. The online support team can be more useful when you can clearly explain where you are and which task has caused the problem.
The game has a rating of 4.3 from four reviews, a small sample that suggests a generally positive experience but does not provide a large base for judging consistency. I would treat the rating as encouraging, while giving real weight to the maintenance warning.
Who should book the Marsupilami game
This outing fits families who want a light activity that gets children walking through Durbuy. It is especially suitable for groups that already enjoy Marsupilami, treasure hunts, simple clues, and shared problem solving.
It can also work for adults who want a private activity rather than a scheduled group tour. Up to six people can play together, and the long validity period gives you flexibility if your day in Durbuy changes.
I would be more cautious for older teenagers seeking a difficult escape room. The phone games may not offer enough challenge, and the cartoon story may feel young. I would also think twice if your group dislikes self-guided activities or expects a local guide to explain the city in depth.
For families, the best plan is simple: charge the phone, save the support contact, keep the group alert for visual details, and allow a little patience if a clue is not obvious. The game is meant to be played together, not rushed.
Should you book it?
Book this if you want an affordable, private family activity that mixes a Durbuy walk with a Marsupilami rescue story. The per-group price is particularly good for five or six people, and the city setting gives children a reason to pay attention to their surroundings.
Skip it if you want a serious escape-room challenge, a fully guided history tour, or an activity that does not rely on a phone. The missing facade detail and simpler phone games are real considerations.
For most families with younger children, the concept is appealing and practical. Just treat the puzzles as playful sightseeing rather than a high-pressure test, and use the online support promptly if a clue appears to be missing.
FAQ
Where does the Marsupilami escape game start?
The game starts at Rue du Comte Théodule d’Ursel 32, 6940 Durbuy, Belgium.
Where does the activity end?
The game ends back at the same meeting point where it starts.
How long does the experience last?
The expected duration is about 1 hour and 30 minutes.
How many people can join one booking?
The price covers one private group of up to six people.
Is the game available in English?
Yes. The activity is offered in English.
Do I need to bring a smartphone?
Yes. The smartphone and its battery are not included, so you need to bring your own charged phone.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the local start time. Cancellations made less than 24 hours before the start are not refunded.
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